If you prefer not to talk on the phone, copyright offers a live chat option through their official website. This service allows you to type your concerns in real-time and receive instant help from a support representative. https://support.viki.com/hc/en-us/community/posts/41392773374867-%F0%9D%97%9B%F0%9D%97%BC%F0%9D%98%84-%F0%9D%97%97%F0%9D%97%BC-%F0%9D%97%9C-%F0%9D%97%96%F0%9D%97%BC%F0%9D%97%BB%F0%9D%98%81%F0%9D%97%AE%F0%9D%97%B0%F0%9D%98%81-%F0%9D%97%A4%F0%9D%98%82%F0%9D